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Complete Care Agency

Complete Care Agency has been delivering complex, clinical-grade community care since 2007. We work with NHS continuing healthcare teams, local authorities, and private clients to build bespoke care packages for people with spinal cord injuries, acquired brain injuries, ventilator dependency, and other high-dependency needs. Our carers are trained to a clinical standard and work as part of multi-disciplinary teams alongside nurses, therapists, and case managers.

Culture

We hold ourselves to a high standard — clinically, professionally, and ethically. Our carers receive exceptional training and support, and we invest in long-term relationships between carers and the people they support.

Mission

"To make it possible for people with the most complex needs to live safely and well in their own homes."

Milestones

  • Founded in London in 2007
  • CQC 'Outstanding' rating in 2021
  • Expanded complex care service to Kent and Essex in 2022
  • Launched specialist spinal injury care pathway in 2023

Values

  • Clinical excellence in community settings
  • Continuity and consistency for every client
  • Respect for client autonomy and self-directed care
  • Ongoing professional development for all staff

Benefits

  • Specialist clinical training (tracheostomy, ventilator, PEG)
  • Paid DBS check
  • Competitive hourly rates
  • Regular supervision and case reviews
  • NHS pension-equivalent scheme
  • Mileage and travel expenses

Details

Complete Care Agency specialises in complex and clinical care packages for adults with spinal injuries, acquired brain injuries, and high-dependency needs across London and the South East.

Headquarters

London

Location

London & South East England

Website

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Size

51–100

Founded

2007

Company type

Specialist Care Agency

Work policy

Community-based

Industry

Specialist Care Agency

Open Positions

complete-care-agency

London

Complex Needs Carer

Live-out Full-time £15.00 per hour

Open from 12 March 2026

to 15 May 2026

complete-care-agency

Bristol

Spinal Injury Support Worker

Live-out Part-time £14.50 per hour

Open from 18 March 2026

to 30 May 2026

complete-care-agency

Edinburgh

Personal Assistant (Complex Physical Disability)

Live-out Full-time £14.00 per hour

Open from 08 March 2026

to 01 May 2026